Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Cosecant website, and, where applicable by separate agreement, our software products and services (including Echo). By using our website or engaging us for services, you agree to these Terms.

You agree not to:

• Use our website or products for unlawful purposes.
• Attempt to gain unauthorized access to our systems or data.
• Interfere with or disrupt the integrity of our services.
• Reverse engineer or misuse our software beyond licensed rights.

All content, branding, and software on this website, and all underlying software we develop, remain the property of [Legal Entity Name] or our licensors, except for deliverables expressly transferred to a client under a separate written agreement.

Where we provide access to a hosted product (SaaS), we grant a non-exclusive, non-transferable license to use that product for its intended purpose during the term of your subscription. Custom-developed software delivered under a services agreement is licensed or assigned per the terms of that specific agreement.

Our products may generate outputs using AI models (e.g. transcripts, order summaries, responses). AI outputs may contain errors or inaccuracies. Clients are responsible for reviewing AI-generated outputs before relying on them for critical business decisions.

Fees, billing cycles, and payment terms for any subscription or engagement are set out in the applicable order form or statement of work. Unless otherwise agreed, fees are non-refundable once a billing period has begun.

Each party agrees to protect the other’s confidential information disclosed during an engagement with the same degree of care it uses for its own confidential information, and not to disclose it to third parties except as necessary to perform the engagement or as required by law.

Enterprise engagements are governed by a separate master services agreement or statement of work, which takes precedence over these Terms in the event of a conflict.

Features labeled as beta, preview, or early access are provided “as is” without warranty, may change or be discontinued at any time, and should not be relied upon for critical production use.

Our software may incorporate open-source components, each governed by its own license. Nothing in these Terms restricts rights granted under those licenses.

Except as expressly stated in a signed agreement, our website and products are provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, [Legal Entity Name] will not be liable for indirect, incidental, special, or consequential damages arising from use of our website or products. Our total liability for any claim will not exceed the amount paid by you to us in the [12 months] preceding the claim, unless otherwise agreed in writing.

You agree to indemnify and hold [Legal Entity Name] harmless from claims, damages, and expenses arising from your misuse of our website or products, or your violation of these Terms.

We may suspend or terminate access to our website or products for violation of these Terms. Termination of a services engagement is governed by the applicable agreement.

Neither party is liable for delay or failure to perform due to causes beyond reasonable control, including natural disasters, internet or infrastructure outages, or acts of government.

These Terms are governed by the laws of [Governing Jurisdiction], without regard to conflict-of-law principles. Disputes arising under these Terms will be resolved through [Dispute Resolution Mechanism, e.g. binding arbitration or the courts of Governing Jurisdiction].

Questions about these Terms can be directed to cosecentai@gmail.com.